How to cancel a booking in the iPhone app
Cancel an upcoming booking from its details in the iPhone app. Review the booking and any cancellation information shown before confirming, then check that the cancellation went through.
Cancel an upcoming booking from its details in the iPhone app. Review the booking and any cancellation information shown before confirming, then check that the cancellation went through.
Open the correct booking
Open the iPhone app and check that the correct profile is active.
Open Schedule and select the upcoming booking.
Check the participant, service, instructor, date, and time.
Review and confirm
Choose the booking’s cancellation action.
Read the confirmation and any cancellation information displayed.
Confirm only if you intend to cancel this booking.
Check that the booking now shows as canceled.
If cancellation is unavailable
Only upcoming bookings can be canceled with this flow. Parents can cancel on behalf of their linked players; players can cancel bookings where they are the participant.
If the action is missing or you are unsure what the displayed policy means, contact your club before making another booking. Do not assume that canceling guarantees a refund or restores a credit.