Learn more about our booking tools…
How does smart scheduling prevent double-bookings?
The Futures App maintains a live availability calendar that updates in real time as bookings are made. When a family or coach books a session, that time slot is immediately marked unavailable for that facility, cage, or court. Staff can also block time for maintenance, private use, or events. The result is that double-bookings become structurally impossible — there's no manual calendar to sync or reconcile.
Can I offer different services with different pricing at the same facility?
Yes. You can configure any number of custom services — private lessons, group clinics, cage rentals, classes — each with its own pricing, duration, instructor assignment, and capacity. Services can be open for public booking or restricted to private links only. You can also create service packs and bundles, where families pre-purchase a block of sessions at a discounted rate.
How do packages and member benefits work?
Packages let families buy a set number of sessions upfront, which the system tracks and deducts automatically each time they book. Member benefits allow you to offer discounted rates or fully included bookings to families with active memberships. Both are configured at the service level, so different programs can have different rules without any manual tracking on your end.
Can coaches and instructors manage their own schedules?
Yes. Each instructor has their own availability settings within The Futures App. They can set recurring availability windows, block specific dates, and see their upcoming schedule in the app. When a family books a session with a specific instructor, it pulls from that instructor's live availability, so you're never booking someone who isn't there.
What happens if a client needs to cancel or reschedule a booking?
You control the cancellation policy. You can set a cancellation window (e.g., 24 hours notice required), determine whether cancellations result in a refund or a forfeit, and automate the communication to the family. This removes the back-and-forth from your staff and enforces your policy consistently. Clients can manage their bookings from the portal on web or in our mobile app.
Does The Futures App support multi-location facilities?
Yes. If your organization operates across multiple locations or facilities, each can be configured independently within the same network layer. As the network admin you manage all locations from a single login while keeping schedules, services, and staff separate per location.